Mandarin Oriental, Munich

Breakfast was excellent and very well presented. The Bavarian choice as we entered the restaurant was a great idea. Outstandingly all your staff are fantastic.

very beautiful property and friendly helpful staff.

Google The room was excellent with great veiw. We got the room on 7th floor. Free mini bar! Doorman service was great. Excellent japanise restaurant! Excellent breakfast and service! All problems have been resolved very quicky - but with the improvment of the service, there should be no such problems. Front desk service was good, but made mistakes. Was promised free late check out until 4 p.m. But evening before check out when i made double check, front desk said to me that it it is untill 2 p.m. After i insist that it was promised until 4, they changed it untill 4. Still next day they called to my room and said it is until 2, only after i repeated that it was agreed until 4, they finally changed it until 4. Not a big deal, but still: shouldn't happen in 5 star hotel..

I must say this is one of the best 5* Hotels I staid so far. It's easy to understand why it was considered one of the best 5* Hotels in the world. The staff is very friendly and the concierge is top-notch! They help with whatever you need and they even try to match your requests based on your style. We travel with our Dachshund and the room was ready with a big bed and food and water trays. We got an upgrade to the next room category, and the bedroom was quite big and the bed was very comfortable. It had probably the best bathroom I've ever seen in a Hotel room as well. We went to the restaurant for dinner and the food is really good. Our waiter was ok-ish and we were expecting a nicer waiter for such a restaurant in such a Hotel. He was nice but at times a bit slow and when we wanted to pay, he was chit-chatting with his colleagues and not paying attention to our table (it was almost closing time as well for the restaurant). We are pretty chilled and easy going but waiting like 15minutes to ask for the bill and clearly seeing the waiter was just chit-chatting was not nice. My wife had to stand up for him to come to our table, as our attempts to call him with our hands failed. On the other hand, the Ory bar is amazing! If you can stay at the bar so you can see and interact with the barmen! It was truly a great experience. Everyone was exceptionally nice and the drinks are amazing! Tell them what you like and they will suggest something nice for sure! We were going there for just 1 drink around 11 pm and ended up staying there until closing time (2 am). A special thank you to all the staff, especially the bellhops! They were amazingly nice and gave a special touch to our arrival and departure!

The rooms are very cozy and comfortable. The location is perfect - right in the centre but in a small quiet street. The staff is very kind and helpful. The breakfast is kind of minimalistic :) but you can order whatever you wish to be prepared. They have a card also for breakfast. The restaurant in the hotel is one of the best in the city for Japanese food.